How to get RTA eNOC, Right-of-Way approvals, road closures, and parking reservations when your SIRA-required bollards sit in Dubai’s public pavement instead of inside the plot.

Many SIRA-required storefront bollards actually fall in RTA land – on pavements, parking bays or service roads in front of the shop. This guide explains, in plain language, how owners and contractors can secure RTA eNOC and Right-of-Way approvals for fixed and shallow HVM bollards, from utilities checks to road closures, parking reservations and on-site enforcement. Include one-sentence context that naturally links upward to the parent hubs (this section and the chapter hub). Because these are SIRA-required bollards in Dubai, the approvals chain always ties back to SIRA Bollards (UAE) and the roles and approvals described in the wider guideline.

Important: This guide only covers bollards located in Dubai RTA Right-of-Way (public pavements, on-street parking bays and service roads). If your bollards sit fully inside the private plot, the approvals path is different and usually does not involve RTA. For live projects we develop a tailored Method Statement & Risk Assessment (MS/RA) and align with authority approvals (e.g., SIRA) where in scope.

Why SIRA-Required Bollards Often Fall in RTA Right-of-Way

Explain why many “SIRA bollard” locations are actually on RTA land (pavements, service roads, parking bays) and not inside the private plot.

3D illustration of SIRA-required stainless-steel bollards installed in Dubai RTA Right-of-Way between parked cars and a glass storefront.
Many SIRA-required storefront bollards fall in RTA public pavement and parking bays, not inside the private plot line.

On many Dubai streets the safe line to protect a glass shopfront, bank, or supermarket entrance is not at the lease line. It is closer to the traffic, somewhere between the back-of-kerb and the storefront. That defend line often lands inside RTA’s public pavement, parking bay or service road rather than inside the private plot boundary. As a result, a “simple SIRA bollard” quickly becomes an RTA Right-of-Way issue.

This is especially common for corner retail units and corner retail hotspots where desire lines from vehicles and pedestrians cross directly in front of the glazing. To maintain an effective storefront impact zone, designers push the bollard array outward into RTA land. The same happens where ramps, steps, or external seating use up the private forecourt, leaving no room for bollards inside the plot.

The key point is that SIRA’s requirement to protect a façade does not override land ownership. If a bollard is in public Right-of-Way, it is an RTA asset decision. That is why SIRA-focused pages such as SIRA Foundations & Installation must be read together with RTA’s Right-of-Way rules and the approval flow discussed in Reviewer Path & Approvals Overview.

AspectWhat mattersWhere to verify
Land ownership Is the bollard centreline inside plot or in RTA pavement / parking bay? Topographic & boundary survey
Security performance Tested system (bollard + footing) suitable for impact and penetration limits. SIRA Crash Ratings Explained
Approvals path Whether RTA eNOC is needed in addition to SIRA and landlord approvals. SIRA Bollards (UAE) Approvals and Installation

Understanding Right-of-Way (ROW) in Dubai and How RTA Controls It

Define ROW globally vs. in Dubai, and clarify how RTA owns, manages, and regulates any permanent works in that zone.

Diagram-style illustration of Dubai Right-of-Way showing carriageway, parking bays, pavement and bollards under RTA control.
Visual explanation of how RTA owns and manages the public Right-of-Way zone in Dubai.

Globally, “Right-of-Way” (ROW) describes land reserved for public transport routes: carriageways, pavements, medians, parking, and verges. In Dubai, this zone is usually managed by the Roads & Transport Authority (RTA). Anything built inside that zone – bollards, ramps, kiosks, planters, even minor surface changes – is treated as work on RTA land, not on the private plot.

In practical terms, RTA controls who can dig, pour concrete, or install fixtures in the ROW, and under what conditions. That is why a crash-rated or passive security bollard in the pavement cannot be treated as a purely private decision. It needs an RTA No Objection Certificate (eNOC), often plus separate permits for excavation, traffic management and parking reservation.

This RTA control sits alongside SIRA and other authority roles described in Market-Specific Requirements. For the designer or contractor, the key is to recognise early when a “SIRA bollard” actually sits in ROW and therefore triggers an RTA process as well as the SIRA-focused steps outlined in SIRA Bollards Documentation & Handover.

When a SIRA Bollard Becomes an RTA Issue: Typical Storefront Scenarios

Walk through common cases (mall shops, supermarkets, banks, showrooms) where the storefront protection line sits inside RTA ROW.

3D illustration of banks, supermarkets and corner shops in Dubai with HVM bollards in the public pavement between parking and glass façades.
Common storefront layouts where SIRA-required bollards sit in RTA pavement and become an RTA Right-of-Way issue.

Typical cases include high-street retail, bank branches, electronics showrooms and supermarkets opening directly onto public pavements or on-street parking. In many Dubai neighbourhoods, on-plot parking is limited and the main customer access is across RTA parking bays. To keep the defend line in front of the glazing, bollards end up between customer parking and the doors – squarely inside ROW.

Corner sites and Retail, Malls & Fuel Stations layouts are even more sensitive. There may be drive-through lanes, service roads, or fuel forecourts weaving around the façade. If vehicles can legally drive across any part of the pavement in front of the shop, that zone is treated as RTA-controlled, and permanent bollards there require an eNOC.

Even within mall masterplans, it is common for perimeter streets and lay-bys to remain under RTA, while the internal plaza and parking decks are private. A good early check is to look at your site plan alongside the Site ID, boundary demarcation and survey file, then confirm with the landlord or consultant which kerb lines and pavements belong to RTA. When in doubt, treat any bollard line at the public kerb edge as an RTA matter.

Overview of RTA eNOC for Security / HVM Bollards (Fixed and Shallow)

Give a high-level view of the eNOC process to install security/HVM bollards in ROW, from concept to initial NOC.

3D illustration of consultants reviewing bollard layout drawings and an RTA eNOC portal for security and HVM bollards in Dubai.
Concept view of the RTA eNOC process for installing fixed and shallow HVM bollards in Right-of-Way.

At a high level, the RTA eNOC process for security or HVM bollards starts once you have a clear concept layout and agreement in principle from the owner and SIRA. The designer freezes the bollard locations, heights and foundation classes and then prepares a submission showing how the array sits within the ROW, including all nearby utilities and surface features.

The eNOC application itself is usually lodged through the RTA online portal by a registered engineering or contracting company. The submission bundles together drawings, method statements, and references to relevant crash-rating evidence already captured in the SIRA path (see SIRA Crash Ratings Explained). RTA reviewers then examine the proposal in the context of road safety, pedestrian flows, utilities, and any existing traffic management plan obligations.

Once approved, the eNOC sets conditions about validity period, sequence of works, and follow-on permits (for excavation, lane closures, and parking reservations). It should be coordinated on the programme with other authorities as outlined in Permit & Inspection Timeline so that SIRA inspections, utility shutdowns, and RTA traffic permissions do not clash.

Technical Submission Package: Drawings, Services Layout, Trial Pits, and Utilities NOCs

Detail what needs to be submitted: bollard layouts, foundation details, trial pits, and NOCs from DEWA, Etisalat, du, drainage, etc.

3D illustration of CAD drawings, utilities layouts and a trial pit showing services under proposed bollard foundations in Dubai.
Technical view of drawings, services layouts, trial pits and multi-utility NOCs for bollards in RTA Right-of-Way.

A solid technical package starts with a clear GA (General Arrangement) drawing showing bollard positions against kerb lines, property boundaries, and existing street furniture. Foundation types (deep fixed bollards vs shallow HVM modules) should be called up with section details, particularly where utilities are close or where shallow foundations are required.

Beneath the surface, RTA will expect proof that you have identified and mitigated utility risks. That means consolidating information from surveys, “as-built” records, and on-site checks as described in Utilities / Surveys, Underground Detection and Utilities Conflicts & Depth Classes for Crash-Rated Bollards. Trial pits for utility proving trial pits should be logged and referenced.

The submission then points to individual NOCs or clearances from DEWA power & water, telecom providers, district cooling, storm and foul drainage, and any other affected service. These can be compiled in a simple utilities schedule mapped to the bollard foundations. This is where good practice from Pre-Works Setup & Permits pays off – the RTA reviewer can quickly see that the bollard footings respect depth classes, easements and utility avoidance zones.

Traffic Management and Road-Closure NOCs: Cranes, Concrete Trucks, and Pedestrian Safety

Cover when and how to apply for lane/road closures, diversion plans, crane setup, concrete deliveries, and safe pedestrian rerouting.

3D illustration of a controlled Dubai street work zone with bollard excavations, crane, concrete truck and protected pedestrian paths.
Work zone example showing lane closures, traffic management and pedestrian safety during bollard installation in ROW.

Because bollards in ROW are literally in the pedestrian and vehicle path, most RTA eNOC cases require a supporting Traffic management plan and, in many cases, lane or partial road closures. The TMP shows cones, barriers, signage, barricade plans, and pedestrian diversion routes. RTA will check that the work zone leaves sufficient footpath width and maintains sightlines and stopping sight distance for drivers.

Crane and concrete logistics are an RTA safety concern as well. Deep fixed bollards often use relatively light cages and can be handled by a small crane or HIAB parked in a single bay. Shallow HVM bollard modules are heavier and typically need a larger crane, outriggers and a wider exclusion zone. That can push you into partial lane closure territory, with stricter conditions and checks similar to those discussed in Temporary Works & Traffic Management.

For concrete, access drives the method. Where a ready-mix truck can safely reach, RTA will expect you to minimise hand-mixing on public pavements. However, in narrow streets or confined service roads where a ready-mix vehicle cannot enter, you should plan for dry-mix concrete or small mixers positioned in a safe laydown area, then barrow or pump to the pits under a controlled permit. This choice – ready-mix vs dry-mix due to access – should be explained in the TMP and method statement.

Finally, you must show how pedestrian safety is maintained during working hours and at the end of each shift, including reinstatement of surfaces and removal of trip hazards. Good practice from Foundations, Concrete & Alignment and Surface Reinstatement & Finishes/Interfaces still applies, but with the added constraint that you are working on public, not private, ground.

Parking Bay Reservation and Keeping the Work Zone Clear of Parked Vehicles

Explain how to legally reserve RTA parking bays, post temporary no-parking notices, and coordinate towing/clearance when needed.

3D illustration of RTA on-street parking bays, with some bays reserved and coned off for bollard works in front of a glass storefront.
Example of reserving RTA parking bays and keeping the bollard work area clear of parked vehicles.

For many storefront projects, the bollard line sits exactly where cars normally park. Without a parking reservation permit, your excavation and crane plan is theoretical – you will arrive on site to find every bay full. RTA’s parking reservation systems allow contractors to block specific bays for defined dates and times, usually with paid permits and official signage.

The eNOC and follow-on parking permit should align with your sequence in Master schedule (HVM) and with any landlord-imposed trading hours. You may need different reservation windows for trial pits, foundation pours and bollard installation, especially if shallow HVM modules require a larger crane and more bays out of service.

On site, a stewarded gate or simple stewarded gap helps keep the work zone clear of unauthorised vehicles and protects pedestrians walking past the works. This is where lessons from HVM Bollards Installation and Pedestrianized Streets can be adapted for the more constrained context of a public pavement.

Who Applies for eNOC (Owner, Contractor, or Supplier) and How Costs Are Charged

Clarify who can be the “applicant”, what type of company is expected, and how a contractor can charge for coordination even if eNOC is free.

3D illustration of owner, contractor and bollard specialist discussing RTA eNOC responsibilities and costs around a table.
Coordination meeting illustrating who applies for eNOC and how bollard approval effort is charged.

In most Dubai projects, the RTA eNOC applicant is a registered consultant or main contractor, not the bollard manufacturer. However, the bollard specialist usually prepares much of the technical content: layouts, section details, and references to crash tests and SIRA documentation. The commercial agreement should make clear who is responsible for this coordination and who pays for portal fees and permits.

Even when the eNOC itself is free, the coordination effort is not. Time spent on drawings, clarifications, submission email text, and meetings should be allowed for in the contract, either as a lump-sum line or as part of preliminaries. Referencing templates from Roles & Approvals and Bollard Cost in the UAE can help when explaining these hidden costs to clients.

Practically, the cleanest model is for the main contractor to remain the formal eNOC applicant while the bollard specialist provides all RTA-specific inputs and responds to technical comments. This keeps contractual lines simple and avoids confusion if RTA instructions clash with SIRA or landlord requirements – a risk highlighted in Reviewer Path & Approvals Overview.

Practical Contractor Tips, Common RTA / SIRA Comments, and How to Keep Approvals Moving

Share real-world lessons, typical authority comments, and strategies to avoid delays and rejections in the approval chain.

3D illustration of a contractor reviewing RTA and SIRA comments on a checklist dashboard with a completed bollard installation outside.
Lessons-learned style image showing how contractors track comments and keep SIRA and RTA approvals moving.

In practice, the smoothest RTA eNOC cases are those that treat RTA, SIRA and the landlord as a single chain of reviewers rather than three separate silos. Simple measures like keeping a neat submission checklist, versioning drawings clearly, and logging all comments in a small clarification log can prevent repeated questions and contradictory instructions.

Common RTA comments include requests to shift bollards off critical utilities, widen pedestrian pinch points, or adjust the array to avoid creating trap space between bollards and shopfronts. SIRA reviewers, by contrast, tend to focus on crash-rating equivalence, penetration limits and the link between the bollard line and CCTV coverage. Understanding both sets of priorities helps you propose adjustments that satisfy RTA without diluting the security performance agreed with SIRA.

Time-of-day planning also matters. Where shops trade late at night or during weekends, you should avoid scheduling noisy or highly disruptive works in those periods, even if RTA technically allows them. Aim for early-morning midweek windows where parking bays can be cleared, concrete can be poured safely, and reinstatement can happen before footfall peaks. This is often easier to secure on the programme than it is to retrofit once tenants complain.

The main practical notes that repeatedly come up on storefront projects in RTA Right-of-Way are:

  • Avoid planning critical works for weekend nights when shops close late and pavements are busy; aim for early weekday morning windows where possible.
  • In narrow streets or tight service roads where a ready-mix truck cannot safely enter, plan for dry-mix concrete or small mixers in a safe laydown area, with barrows or pumps into the pits under an approved traffic management plan.
  • Recognise that deep fixed bollards may be handled with a small crane or HIAB, while heavy shallow HVM modules often require a larger crane and more space in the road for outriggers and exclusion zones – this drives your RTA lane closure and parking bay strategy.
  • Remember that this article applies only when bollards are located in RTA Right-of-Way; if bollards sit fully inside the private plot or mall forecourt, the main path is via SIRA Bollards (UAE), the landlord and the building’s own permit system.

Keeping these points visible in your risk register, programme and method statements will reduce surprises during construction and help move both SIRA and RTA approvals forward with fewer iterations.

Related

External resources

RTA eNOC for SIRA Bollards & Right-of-Way in Dubai — FAQ

Do I always need an RTA eNOC if I install SIRA bollards in front of my shop?
If the bollard line sits in Dubai’s public pavement, parking bay or service road, you will almost always need an RTA eNOC in addition to SIRA and landlord approvals. If the bollards are fully inside the private plot, the RTA may not be involved, but you should confirm land ownership and boundaries before assuming that.
How can I tell if the bollard positions are inside RTA Right-of-Way or inside my plot?
Check the latest site survey and plot boundary, then overlay the proposed bollard centreline on the road layout. If the bollards lie between the back-of-kerb and the plot boundary, or inside on-street parking managed by RTA, they are in RTA Right-of-Way and must be treated as works on public land.
Who should apply for the RTA eNOC – the owner, the main contractor, or the bollard supplier?
In most projects the formal eNOC applicant is a registered consultant or main contractor because they already hold RTA portal accounts. The bollard specialist usually prepares the technical drawings and responses. You should agree this split in the contract and make sure everyone understands who is responsible for dealing with RTA comments.
How long does it usually take to obtain an RTA eNOC for bollards?
Timelines vary with the complexity of the site, the quality of the submission and how many utilities are affected. Simple cases with clean information can be cleared in a few weeks, while complex corner sites with utility diversions and traffic changes may take longer. It is safer to allow several weeks of float in your approvals programme.
Do I need separate NOCs from DEWA, telecom and drainage before RTA will approve the bollards?
For most ROW bollard projects, RTA expects you to confirm that utilities are protected. That often means obtaining clearances or NOCs from DEWA, telecom operators and drainage authorities, or at least submitting evidence from surveys and trial pits. The exact requirement depends on how close the bollard foundations are to critical services.
When are road-closure or lane-closure permits required for bollard installation?
Lane-closure or partial road-closure permits are usually required when cranes, concrete vehicles or work zones would occupy a traffic lane or significantly narrow the carriageway. Even for smaller works, RTA may require a traffic management plan showing cones, barriers and pedestrian routes before granting permission.
How do I reserve RTA parking bays so I can excavate and pour concrete for the bollards?
You must apply through RTA’s parking reservation channels for the specific bays and dates you need. Once approved, RTA will issue instructions about signage and timing. Without a valid reservation, cars may continue to park in your work zone and delay the installation.
Can I use dry-mix concrete instead of a ready-mix truck in narrow streets?
Yes, dry-mix or small on-site mixers are often the only practical option in very narrow streets or service roads where a ready-mix truck cannot enter safely. This choice should be justified in your method statement and traffic management plan and coordinated with RTA so that materials and barrow routes do not obstruct the public pavement.
What crane size is usually needed for deep fixed bollards versus shallow HVM bollards?
Deep fixed bollards typically use lighter cages and can often be handled with a small crane or HIAB parked in a single bay. Shallow HVM bollard modules are heavier and usually require a larger crane with outriggers and a wider exclusion zone, which may trigger stronger lane-closure requirements and more parking reservations.
Is it better to work at night or on weekends when installing bollards in ROW?
Night and weekend work can reduce traffic but may clash with late trading hours and heavy evening footfall, especially in retail areas. It is usually better to target early morning weekday windows when shops are closed and RTA can support lane or bay closures with less disruption to customers.
What happens if bollards are installed in RTA Right-of-Way without an eNOC?
Installing bollards in public ROW without an eNOC or required permits can lead to enforcement action, including stop-work orders, penalties and instructions to remove or modify the installation. It can also complicate SIRA approval and handover because the authorities will not accept non-compliant works in the public domain.
Does this article apply if my bollards are entirely inside the private plot or mall forecourt?
This article is focused on bollards located in RTA Right-of-Way, such as public pavements and on-street parking. If your bollards are entirely inside the private plot or mall forecourt, the main path is via SIRA, the landlord and building management, and RTA may not need to be involved.